Across the nation in times of intense personal crisis and community-wide disasters, the first access point for those seeking all classes of emergency services is 9-1-1. The Webster Parish 911 Communications Center is the first point of contact for persons seeking immediate relief during an emergency. They answered 37,636 calls in 2023 with 100% answered in less than 10 seconds. The Webster Parish 911 Communications Center is celebrating this week of April (April 14-20, 2024) as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render lifesaving assistance to more than 240 million callers across the globe.
Communications Centers across the United States plan different events throughout the week to show their appreciation and recognize staff for the amazing and remarkable tasks they perform daily. Some celebrations include decorating office doors and include prize giveaways, some hand out goodie bags or allow out-of-uniform days. Unfortunately, there are those telecommunicators who may not be appreciated or honored at all during NPSTW, and that week is just another week. So today the City of Minden Fire Department and the Webster Parish Office of Homeland Security would like to thank each dispatcher at Webster 911, Minden Police Department, Webster Parish Sheriff’s Office, and Springhill Police Department for all you do every day for our citizens.
